FAQ

What is a solar energy system?

A solar energy system converts sunlight into electricity using panels, helping generate renewable electricity for your property.
Can I request a refund after purchase?

Refunds are handled in line with our terms and conditions and applicable consumer protection regulations. Please contact our support team for clear guidance.
Which solar panel type is best?

Different solar panel types are suitable for different installations depending on roof space, budget, and energy requirements.
How long does installation take?

Yes, solar panels still generate power on cloudy days depending on system size and property requirements.

Do solar panels work on cloudy days?

Yes, solar panels still generate power on cloudy days, though the output may be slightly reduced.
What maintenance do solar systems need?

Solar systems need simple care such as occasional cleaning and periodic inspections to support continued system operation.
How long do solar panels last?

Solar panels are designed for long-term use, with manufacturer warranties varying by product.
Is financing available for solar systems?

We do not directly provide finance. Where applicable, customers may be introduced to independent FCA-authorised finance providers.